Maison Ferré designs utensils for those who seek reliability and consistency.
Our products are crafted from durable materials, carefully selected to offer:

• Even heat distribution
• High resistance to wear
• Stable performance over time
• Uncompromising design

We prioritise true durability over temporary solutions.

No.
Our utensils are designed without PFAS, Teflon, or any controversial substances.

You are cooking on a clean and safe surface.

Yes.
The materials used by Maison Ferré are non-reactive, stable at high temperatures, and suitable for daily food use.

We believe that durability is the best ecological approach.
Our products are designed to last for many years, thus reducing the need for frequent replacement.
The materials used are recyclable.

Yes.
All our products work on induction, as well as on gas, electric and ceramic hobs.

Yes.
Our utensils are designed to withstand high oven temperatures.
Please check the product specification sheet for the maximum recommended temperature.

Yes, but we recommend hand washing to preserve the appearance and extend the product’s lifespan.

Yes.
Over time, a light patina may form. This is natural and does not affect the product's performance in any way.

With proper use, our utensils are designed to last for years.
They do not rely on temporary coatings that wear out quickly.

Our warranty covers manufacturing defects related to the material or structure (deformation, abnormal corrosion).

It does not cover:

• Damage due to improper use
• Normal wear and tear
• Aesthetic scratches

Please contact our customer service department immediately with photos of the product.
We will arrange for a prompt replacement or refund.

We deliver to metropolitan France.
Delivery is free.

Orders are dispatched on the next working day.

If the products are in stock, delivery takes up to 2 working days. If an item is temporarily unavailable, delivery can take up to 5 to 8 working days.

Yes.
A confirmation email with a tracking number is sent to you as soon as the order is shipped.

Contact our customer service team at support@maison-ferre.com.
We will open an investigation with the carrier and find a solution.

We offer a 100-day money-back guarantee.

The product must:

• Be in good condition
• Be returned in its original packaging
• Be accompanied by proof of purchase

Send us an email at support@maison-ferre.com. We will guide you through the next steps.

Our team is available at:
support@maison-ferre.com